This problem may occur with high-bitrate files. A USB device that requires high power (more than 500mA or 5V) may not be supported on Full HD TVs.MP3 files with DRM that have been downloaded from a non-free site cannot be played in Full HD TVs.UHD Video Pack contents are not supported with 2017 Samsung UHD TVs.In Full HD TVs, if the number of files and folders saved on a USB storage device is approximately over 4000, the files and folders may not appear and some folders may not be opened. If the USB device contains more than 8,000 files and folders, however, some files and folders might not be accessible. In QLED and SUHD TVs, after sorting files in the Folder view mode, the TV can display up to 1,000 files per folder.QLED and SUHD TVs support FAT, exFAT, and NTFS file systems.įull HD TVs support NTFS (Read Only), FAT16 and FAT32. If a USB device connected to the TV is not recognized, the list of files on the device is corrupted or a file in the list is not played, please connect the USB device to a PC, format the device and check the connection.USB devices that use high-power input should be connect to the USB port. If there are multiple USB devices connected to the TV, the TV might not be able to recognize some or all the devices.

We recommend that you use an external hard drive with its own power adapter. When connecting an external hard drive, use the USB (HDD) port.Devices should be connected directly to the TV’s USB port. Examples of MSC are Thumb drives, Flash Card Readers (USB HUB are not supported). MSC is a Mass Storage Class Bulk-Only Transport device. These kinds of devices must be connected directly to the USB port. The TV may not be able to recognize a USB device or read the files on the device if it is connected with a USB extension cable.ĭo not disconnect USB devices while they are transferring files.įor Full HD TVs, Media Play only supports USB Mass Storage Class (MSC) devices. Types of MSC devices include external hard drives, flash card readers, and digital cameras.

MSC is a class designation for mass storage devices.

QLED and SUHD TVs support MSC (Mass Storage Class) USB devices only.

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